Privacy Policy

1. Introduction

Locum AI (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare staffing platform.

By using Locum AI, you consent to the data practices described in this policy. We comply with applicable data protection laws including GDPR, CCPA, and where applicable, healthcare data protection standards including HIPAA.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• Account Information: Name, email address, phone number, password
• Professional Information: Medical license number, practicing certificate details, qualifications, specializations, years of experience
• Clinic Information: Clinic name, address, operating hours, business registration
• Identity Documents: Copies of medical licenses, identification documents, certificates
• Financial Information: Bank account details for payment processing

2.2 Automatically Collected Information

When you use the Platform, we automatically collect:

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: Pages viewed, features used, time spent on the Platform
• Location Data: GPS data (with your consent) for job matching purposes
• Log Data: IP address, browser type, access times

2.3 Third-Party Verification Data

We obtain verification data from medical regulatory bodies and licensing authorities to validate professional credentials.

3. How We Use Your Information

We use collected information for:

• Service Provision: Operating and maintaining the Platform, matching doctors with clinics
• Verification: Validating professional credentials and identity
• Communication: Sending notifications, updates, and promotional materials
• Safety & Security: Protecting users and preventing fraud
• Analytics: Understanding usage patterns and improving services
• Legal Compliance: Meeting regulatory requirements

4. Information Sharing

We may share your information with:

4.1 Other Users

• Doctors: Clinic name, location, job details, ratings
• Clinics: Doctor profile (name, qualifications, experience, ratings)

4.2 Service Providers

Third-party vendors who assist in operating the Platform, including cloud hosting, analytics, and communication services.

4.3 Regulatory Bodies

Healthcare regulatory authorities when required for verification or compliance purposes.

4.4 Legal Requirements

When required by law, court order, or to protect our rights, property, or safety.

5. Data Security

We implement appropriate security measures including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments and audits
• Access controls and monitoring
• Incident response procedures

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for:

• Active Accounts: As long as your account remains active
• After Deletion: Up to 7 years for legal and compliance purposes
• Anonymized Data: Indefinitely for analytics

7. Your Rights

Under applicable data protection laws (including GDPR, CCPA, and other regional regulations), you have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Withdrawal: Withdraw consent for data processing
• Data Portability: Receive your data in a portable format

To exercise these rights, contact us at privacy@locum.ai

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze Platform usage and performance
• Provide personalized content

You can control cookies through your browser settings. Disabling cookies may affect Platform functionality.

9. Children's Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Material changes will be notified via email or Platform notification.

12. Contact Us

For privacy-related inquiries or to exercise your rights:

• Email: privacy@locum.ai
• Data Protection Officer: dpo@locum.ai
• Address: Global Operations - Available Worldwide