Terms of Service
Last updated: December 14, 2025
1. Agreement to Terms
By accessing or using Locum AI (“the Platform”), you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, you may not access the Platform.
These Terms apply to all visitors, users, and others who access or use the Platform, including but not limited to healthcare professionals (“Doctors”) and healthcare facilities (“Clinics”).
2. Description of Service
Locum AI is a healthcare staffing platform that connects registered medical practitioners with healthcare facilities seeking temporary or locum medical professionals. The Platform provides:
- Job posting and discovery services
- Credential verification through medical regulatory bodies
- Communication tools between doctors and clinics
- Scheduling and availability management
- Payment tracking and management
- Rating and review systems
3. User Accounts
3.1 Account Registration
To use certain features of the Platform, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
3.2 Account Types
Doctor Accounts: Available to registered medical practitioners. Requires valid medical license and practicing certificate (where applicable).
Clinic Accounts: Available to registered healthcare facilities. Requires valid business registration and facility credentials.
4. Verification and Credentials
4.1 Doctor Verification
All doctors must complete credential verification before accepting job assignments. This includes:
- Valid medical license or registration number
- Current practicing certificate (where applicable)
- Professional indemnity insurance (where applicable)
4.2 Clinic Verification
Clinics must provide valid documentation to verify their operation, including but not limited to business registration and Ministry of Health approval documents.
5. User Conduct
You agree not to:
- Violate any applicable laws or regulations
- Provide false or misleading information
- Impersonate another person or entity
- Interfere with or disrupt the Platform's operation
- Attempt to gain unauthorized access to any part of the Platform
- Use the Platform for any illegal or unauthorized purpose
- Harass, abuse, or harm another user
- Circumvent the Platform to conduct direct transactions
6. Job Postings and Applications
6.1 For Clinics
- Job postings must be accurate and comply with employment laws
- Clinics are responsible for the terms and conditions of employment
- Payment terms must be clearly stated in job postings
- Clinics must honor agreed-upon rates and schedules
6.2 For Doctors
- Applications must be made in good faith
- Doctors must fulfill accepted job commitments
- Cancellations must be made in accordance with Platform policies
- Doctors must maintain valid credentials throughout their engagement
7. Payments
Payment arrangements are made directly between Clinics and Doctors. Locum AI facilitates tracking and record-keeping but is not responsible for:
- Payment disputes between parties
- Tax obligations of either party
- Employment-related contributions and benefits (where applicable)
8. Intellectual Property
The Platform and its original content, features, and functionality are owned by Locum AI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
9. Limitation of Liability
Locum AI acts solely as an intermediary platform. We are not liable for:
- The conduct of any user on or off the Platform
- The quality of services provided by doctors or clinics
- Any disputes between doctors and clinics
- Medical malpractice or professional negligence
- Loss of data or service interruptions
10. Indemnification
You agree to indemnify and hold harmless Locum AI, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Platform or violation of these Terms.
11. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Platform will cease immediately.
12. Changes to Terms
We reserve the right to modify or replace these Terms at any time. Material changes will be notified via email or Platform notification. Continued use after changes constitutes acceptance of the new Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms shall be resolved through appropriate legal channels in the jurisdiction where the service is provided or where the company is registered.
14. Contact Us
If you have any questions about these Terms, please contact us at:
- Email: legal@locum.ai
- Address: Global Operations - Available Worldwide